Day of
Reconciliation
Christmas Day Day of Goodwill New Years Day

“Every summer has a story.”

The summer you sank your small toes into the crystal-like grains of beach sand for the first time, fascinated by the shimmering big blue expanse before you. The year you ran full-speed into the waves carrying the bodyboard you got for Christmas, the break spraying cool saltwater on your sun-warmed skin. The summer you walked hand in hand by the seashore for the ACI first time, the smell of coconut sunscreen wafting on the breeze from the multi-coloured masses of umbrellas on the beach. The summer you took the first roadtrip with your family. The year you went to bed, lying on top of a sleeping bag with the roaring song of lions in the distance and woke up to the crisp dawn and sweet chirping that is so unique to South Africa’s beautiful bushveld. The summer you spent by the river, canoeing, dangling your feet in the water with your loved ones and perfecting your fish-bait recipe.

Every summer has a story and we are grateful that another season full of opportunities to write new chapters in our book of summer tales lies ahead - we hope you are planning to craft a bestseller, too!

In South Africa we are blessed to be able to end the year with weather made for all the things we love, but don’t have time for during the year. So this sunny season – whether you are at home or away - take a break, see your friends, dust off your golf clubs, forget your phone in the car and give your feet total freedom – you owe them after a year stuck in office shoes!

Thank you for making us a part of your family’s story. We hope that QVC will continue to inspire the settings for your adventures for many years to come.

Have a blessed festive season, and see you next year!

The QVC Team


We’ll be taking a few days off in December and January, resting up and recharging to be at our best to continue giving you energized service in the New Year. Our offices will be closed on the following dates:

16 December 2014 - Day of Reconciliation

23 December 2014 – 2 January 2015 – Offices Closed

5 January 2015 – Offices Reopen

Notices

Are you due to forfeit points at the end of 2014?

Had a whirlwind year? We get it. There’s not always time to take advantage of your points and the refreshing breaks they can provide, so if you have points that are due to expire at the end of the year, please contact our Member Services department on (012) 492 1230, or email correspondence@oaks.co.za and our consultants will give you the best advice on the options available to you, to avoid forfeiting any unused points at the end of 2014.

OUR PHONE NUMBER HAS CHANGED

Hey, let’s keep in touch! For your information, please be aware that our head office phone number has changed.

New number: (012) 492 1230

We love talking to you and we love it even more when it’s done on a clear line with the very best audio quality we can get our hands on. We’ve been hard at work improving our support system and that included changing our line service provider and restructuring our IVR telephone system, resulting in the number change. Another great improvement to look forward to is the improved time-efficiency of our support centers, making sure you are put in contact with the right specialist agent for your need, at your convenience, by means of minimum delay.

So, call us any time, with all your queries and requests - we’re at our happiest when your number lights up our screens!

POWER OF ATTORNEY FORMS

As it sometimes happens that a mischievous son “forgets” to consult the main member about the use of points, when booking a mid-term break with friends – leaving the planned December family vacation plans in a tangle - we cannot process any requests from third parties without a Power of Attorney notice from the main club member.

Artful offspring also isn’t the only reason for the need of Power of Attorney forms, and we are required by law to have this form of permission in order to disclose any membership information to a third party, or allow a non-member to transact on your portfolio.

If you’d like to give a third party such permission, please contact us on (012) 492 1230 or email correspondence@oaks.co.za to receive a Power of Attorney form.

Sudwala Lodge – Resort Upgrade Completed

We are bursting with excitement for you to see and enjoy the improved and upgraded Sudwala Lodge! We are sure that the extensive improvements which have been taking place at the lodge over the last few months are going to knock your socks off. The last phase of work has just been completed and guests have been delighted with the quality and comfort on offer at the new Sudwala, accompanied by the customary hospitality and warmth which has made Sudwala a firm favourite with our members.


Already looking forward to a fun getaway in 2015? Why not get a head-start by planning an escape to the tropical retreat of Caribbean Estates - Tortuga?

Situated on the almost perpetually sunny KwaZulu Natal South Coast with its long, hot summers and mild winters, Caribbean Estates has a long history of providing families with great holidays and plenty of fantastic activities to excite the whole family at any time of the year.

Only 300m from the beach and offering attractions like whale-watching, sailing, fishing and nearby boating and sailing excursion options, Caribbean Estates – Tortuga is the perfect place to unwind and have a blast with your loved ones. Wild Coast Waterworld is also close by and offers a whole list of fun water-based activities, like speedboat rides, water-skiing, aqua scooters, tube rides, wake-snake, jet-skis and sundowner cruises.

There are also heaps of nearby on-land activities if you’re not up for the ocean, including horse riding, squash, golf, the Wild Coast Sun Casino and many great restaurants very close by.

All of the Tortuga and several other Caribbean Estates holiday apartments themselves have been laid out for maximum comfort and feature all of the amenities you might need, including a braai facility, cleaning services, towels, washing machine, dishwasher, tumble-dryer, satellite television and much more to make this a true home-away-from-home. So, if you’ve packed a bathing suit, a few summery outfits and flip flops - you’re all set for the best break you’ve had in years!

Caribbean Estates is also a child-friendly resort, with on-site babysitting available on request and secure, well-maintained grounds, completely safe for the young ones to run around and play on.

A verdantly beautiful conservation area lies between Caribbean Estates development and the water and is home to many kinds of small game, monkeys and tropical birds to delight those sharp-eyed enough to spot them. Every facet of our service and offerings in this beautiful reserve contributes to Caribbean Estates being well-loved as a wholesome and gratifying value holiday destination for the whole family.

 

 

 

As you know, it important to plan ahead and get your school and public holiday period requests in early. Get excited about all of the wonderful long-weekends and public holidays coming up in 2015! Club stock for all 2015 peak periods was released on 1 December 2014. It’s wonderful to have fun things to look forward to, so get planning now!

Additionally, we would like to remind members that in order for us to assist you with 2015 reservations, you must have paid at least 25% of your 2015 annual fee.

To find the perfect spot for you and your family, go online to browse availability and make your bookings accordingly (please only include this part for those clubs that offer online booking option), or contact our Reservations department on (012) 492 1230.

To assist you with your planning, we have included dates for all the School Holidays and Public Holidays coming up in 2015:


(Eastern Cape, KZN, Northern Cape, Western Cape)

25 March 2015 (WED) to 13 April 2015 (MON)
26 June 2015 (FRI) to 20 July 2015 (MON)
2 October 2015 (FRI) to 12 October 2015 (MON)
9 December 2015 (WED) to term starts 2016


(Eastern Cape, KZN, Northern Cape, Western Cape)

25 March 2015 (WED) to 13 April 2015 (MON)
26 June 2015 (FRI) to 20 July 2015 (MON)
2 October 2015 (FRI) to 12 October 2015 (MON)
9 December 2015 (WED) to term starts 2016



1 January 2015 (THURS)
- New Year's Day
21 March 2015 (SAT) - Human Rights Day
3 April 2015 (FRI) - Good Friday
6 April 2015 (MON) - Family Day
27 April 2015 (MON) - Freedom Day
1 May 2015 (FRI) - Workers' Day
16 June 2015 (TUES) - Youth Day
9 August 2015 (SUN) - Woman's Day
10 August 2015 (MON) - Public Holiday
24 September 2015 (THURS) - Heritage Day
16 December 2015 (WED) - Freedom Day
1 May 2015 (FRI) - Workers' Day

 

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Mooikloof Office Park East, c/o Atterbury and Jollify Main Road, Mooikloof, 0059
P.O. Box 35580, Menlo Park, 0102

Tel: 012 492 1230    Fax: 012 996 0556
correspondence@oaks.co.za